FTP Today's data center is one of the first to complete a Type II SOC 1 audit, assuring you rock solid protection.

The audit was performed under the Statement of Standards for Attestation Engagements Number 16 (SSAE 16) standard. SSAE 16 is the successor to the SAS 70 standard which will be ending in 2011.



In cases where data is regulated and/or sensitive (HIPAA, HITECH, PCI, SOX, GLBA, etc.) it is important for hosting organizations to have detailed and well documented controls in place to ensure the safety and privacy of the data being stored and transmitted. A SAS 70 / SSAE 16 examination signifies that a service organization has had its control objectives and activities examined by an independent auditing firm.



Whether your business operates under compliance regulations or not, a SAS 70 / SSAE 16 audit provides an additional layer of accountability related to business controls and processes. Because a SAS 70 / SSAE 16 audit is voluntary, it establishes a high level of commitment by your service provider to set, review and test the activities of the facility to ensure the reliability and security of your data.

FTP Today provides an up-to-date online knowledgebase, troubleshooter and ticket system. We also provide context sensitive help within our Site Admin system and our Web FTP Client.

Should you have to call for any reason, we are large enough to have dedicated specialists at all levels, but small enough to offer personal service. And not only do we support you free of charge, but also your end users!

FTP Today has the most robust infrastructure in our industry. You can have an unlimited number of users logged in simultaneously without any degradation of performance and without running into any imposed limitation. In contrast, many of our competitors can't handle so much potential traffic, so they limit your FTP site to as little as one user logged in at a time.

Users can be assigned access to one or more FTP Workspaces. Workspaces are folders in the FTP site root and can be Private Workspaces (with only one user assigned) or can be Shared (Group) Workspaces. An unlimited number of Workspaces can be created and assigned to users with FTP Today's advanced FlexFTP Site Administrator, a secure web browser accessible application.

You may have noticed other file transfer services or "FTP alternatives" that have a file size limit of 2 GB. This is because they are using a web-only HTTP system and it is the HTTP protocol itself that has this limitation.

FTP Today's system has no file size limitation. We do provide you with a Web FTP Client that operates within any web browser, but only uses HTTP to load the interface into the user's browser window. Once loaded, it uses the FTP protocol to communicate with the server.

With FTP Today your users have a choice of using their own FTP software or they can just use their web browser. Our full-featured Web FTP Client uses the actual FTP protocol, not just HTTP, so there are no file size limitations like you often find in other HTTP-based file transfer services.

Users love the drag-and-drop simplicity for uploading and downloading files, selecting multiple files with the familiar SHIFT or CTRL keys, and much more that this full-featured FTP client offers.

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No matter how reliable we assume the Internet is, there is always a chance that your ISP connection may drop, a backbone may be temporarily severed, or some other issue may occur beyond your control that could cause you to lose your connection during a large file transfer. FTP Today's servers will all accept resumed transfers from your third party FTP software and our Web FTP Client is configured to resume transfers by default.

Our proprietary FlexFTP Site Administrator is the world's most advanced FTP control panel.

You can safely administer your FTP site from any computer in the world, including mobile devices like your iPhone or iPad. Once logged in, you can manage users, assign them workspaces, restrict the type of access, set up email alert notifications or view a multitude of reports and usage metrics.

With FTP Today your FTP site managers won't have to share a common master login. Any user you create on the system can be designated as a Site Administrator. Site administrators can not only manages all the users, features and settings of the FTP site; they also have full reign over the entire directory structure when they log in with an FTP connection.

Going far beyond simple transfer logs, FTP Today provides both live and on demand reports detailing who is online, what they are doing now, what they have done in the past, and when they did it. This includes drill-down metrics and graphs for trend analysis on things like Disk Usage, Traffic, Head Counts, Logins, and much more.

Password strength is a primary key to good FTP site security. Whether you allow users to change their own passwords or not, you may wish to use our Require Strong Passwords toggle. This will ensure that all passwords are at least 8 characters in length and contain at least one upper case letter, one lower case letter, one number and one special character or symbol.

You can suspend a user's FTP access at any time without having to delete their login account. You can also set a user to automatically be suspended on a calendar date in the future. Using Auto-Suspend effectively allows you to set up Expiring Logins.

Managable email alerts can be triggered based on events taking place on the FTP site, such as when an upload or a download occurs in a given workspace. You can also alert yourself or others when certain disk usage thresholds are reached.

Multiple email addresses can receive the same notices if you want. Our email alerts can be controlled to occur intantaneously, hourly or daily.

Our email alert system also allows you to change the From Address, Reply-to Address, Subject and Body of the email alerts that you configure. This way every email is branded with your own company information and, should anyone reply to an alert message, their reply will go straight to you and not to FTP Today.

Our service is used by most as a file delivery system. Often, once a file reaches the intended recipient(s), you may wish to clean up the system and delete older files. This need may even be driven by compliance with regulations for your industry.

Of course, you can always delete files manually, but FTP Today also provides you control over the auto-deletion of files. The auto-delete script runs daily and you can control, by Workspace, which files will be deleted based on how long ago they were uploaded.

You choose how many days old files must be for each Workspace that you wish to have processed by our auto-delete script. You also choose whether only files should be deleted or whether you also wish to include empty subfolders.

For the utmost in security, we give you the ability to disallow all global IP addresses on all incoming ports. You can then allow only specific IP addresses that belong to you and your important clients to connect. Of course, in order to enable this feature you and your clients must all have static IP addresses on your end.

We offer our Enterprise accounts the added option of an Enterprise Cryptographic Filesystem. Data at rest, i.e. when stored on our server hard drives, is automatically encrypted using a 256-bit AES cipher.

When FTP users download files from your DaR-protected FTP site, those files are automatically decrypted so that they arive on the user's computer as a normal, readable file. This type of protection is designed to prevent anyone gaining command line access, including FTP Today's support staff, from being able to read file contents.

A dedicated IP address provides advantages over other FTP hosting companies that give you a shared IP address:

• You can point your own domain name to your FTP site, such as:
  • ftp.widgetco.com
  • secureftp.widgetco.com
  • myftpsite.widgetco.com
• We can apply a Custom SSL Certificate to your FTP site that matches your own domain.

We offer a brandable version of our Web FTP Client. This will take away the FTP Today banner and replace it with your own company logo and a link back to your website if the logo is clicked.