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Frequently Asked Questions

Security Questions
Can one user see another user's files?
Do you provide for encrypted transfers?
Is your FTP service HIPAA compliant?

Quality of Service Questions
Why should I outsource my FTP server?
How fast and reliable is the FTP Today network?
Do you provide 24/7 support?
Why do you have a storage limit when you offer unlimited transfer?
Does FTP Today back up my data?
Will you notify me if I am running out of space?

Functional Questions
Will my users need FTP client software?
Can I brand the Web FTP Client with my own logo?
Can I use my own domain name?
Can I distribute files with anonymous FTP?
How do I administer my FTP site and my users?
How many types of users or groups can I have?
How many users can connect simultaneously?
Can I exceed my storage limit?
Can I set storage limits on my users?

Technical Questions
What is FTP?
What is an FTP site?
What is the difference between FTP and HTTP?
How fast can I transfer files?
What is Unlimited Transfer or Unlimited Bandwidth?
Is there any File Size limit?

Billing Questions
Do I need to pay be credit card?
Do you send me an invoice and a credit card receipt?
Do you bill in multiple currencies?
Is there a setup fee?
Are there any upgrade fees?
Is there a minimum contract period?
Do you offer temporary FTP hosting?
Do I get a partial refund when I cancel my service?
If I prepay for a year, can I get a partial refund if I terminate early?

FAQ » Secure FTP-SSL

Secure FTPS

SSL-enable your
FTP site with
up to


256-bit AES
Encryption

FIPS 140 Compliant

What is FTPS?

Commonly referred to as FTP/SSL, FTPS is a name used to encompass a number of ways in which FTP client and server software can perform secure file transfers. Each way involves the use of an SSL/TLS layer below the standard FTP protocol to encrypt the control and/or data channels .

Do I need FTPS?

This feature is for those users that need SSL-secure connections while using third-party FTP client software. Often these users also wish to automate transfers and that is where the third party software comes in.

Is FTP Today's FTPS implementation compatible with all FTPS client software?

Our implementation is fully TLS/SSL compliant , so it is compatible with any software that is also compliant (designed and coded to RFC specifications). There are also different methods of FTPS configuration. The most common methodologies of applying FTP and SSL are:

  • AUTH TLS, Explicit FTPS or FTPES, named for the command issued to indicate that TLS security should be used. This is the preferred method according to RFC 4217. The client connects to the server, but requests that TLS security be used and performs the appropriate handshake before sending any sensitive data (username, password and data files).
  • AUTH as defined in RFC 2228
  • Implicit FTPS

With this $10 per month add-on, your site will be compatible with all current methods of FTPS described above. That should cover every FTPS client software on the market today.

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