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Pre-Sales FAQ

Frequently Asked Questions

Security Questions
Can one user see another user's files?
Do you provide for encrypted transfers?
Is your FTP service HIPAA compliant?

Quality of Service Questions
Why should I outsource my FTP server?
How fast and reliable is the FTP Today network?
Do you provide 24/7 support?
Why do you have a storage limit when you offer unlimited transfer?
Does FTP Today back up my data?
Will you notify me if I am running out of space?

Functional Questions
Will my users need FTP client software?
Can I brand the Web FTP Client with my own logo?
Can I use my own domain name?
Can I distribute files with anonymous FTP?
How do I administer my FTP site and my users?
How many types of users or groups can I have?
How many users can connect simultaneously?
Can I exceed my storage limit?
Can I set storage limits on my users?

Technical Questions
What is FTP?
What is an FTP site?
What is the difference between FTP and HTTP?
How fast can I transfer files?
What is Unlimited Transfer or Unlimited Bandwidth?
Is there any File Size limit?

Billing Questions
Do I need to pay be credit card?
Do you send me an invoice and a credit card receipt?
Do you bill in multiple currencies?
Is there a setup fee?
Are there any upgrade fees?
Is there a minimum contract period?
Do you offer temporary FTP hosting?
Do I get a partial refund when I cancel my service?
If I prepay for a year, can I get a partial refund if I terminate early?

FAQ » Web FTP Client

Web File Transfer Client

All FTP sites from FTP Today come with our browser-based  FTP client so your end users can log in and manage files without the need for third party FTP software.

Web-browser simplicity
for everybody!

Standard
Standard
 

Our Web FTP Client is straightforward and easy to use. Users love the drag-and-drop simplicity  for either uploading or downloading files. You can drag entire folders, individual files or multiple files using the familiar SHIFT or CTRL keys. There are also right-click functions as well as onscreen function buttons and help documentation.

Many of FTP Today's customers also appreciate the available add-ons that make the Web FTP Client brandable and/or encrypted.

See more examples on our Demo site

Compared to our competitors providing no web-based FTP access, this dramitically cuts software licensing costs. You also won't have to train and support your end users on how to install and use third party FTP client software, of which there are dozens. That being said, for those that prefer using other FTP client software, our FTP servers are fully compatible with them all.

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