1-877-FTPTODAY
1-877-387-8632
Home Features Pricing FAQ Why FTP Today Company Customer Service Contact
Pre-Sales FAQ

Frequently Asked Questions

Security Questions
Can one user see another user's files?
Do you provide for encrypted transfers?
Is your FTP service HIPAA compliant?

Quality of Service Questions
Why should I outsource my FTP server?
How fast and reliable is the FTP Today network?
Do you provide 24/7 support?
Why do you have a storage limit when you offer unlimited transfer?
Does FTP Today back up my data?
Will you notify me if I am running out of space?

Functional Questions
Will my users need FTP client software?
Can I brand the Web FTP Client with my own logo?
Can I use my own domain name?
Can I distribute files with anonymous FTP?
How do I administer my FTP site and my users?
How many types of users or groups can I have?
How many users can connect simultaneously?
Can I exceed my storage limit?
Can I set storage limits on my users?

Technical Questions
What is FTP?
What is an FTP site?
What is the difference between FTP and HTTP?
How fast can I transfer files?
What is Unlimited Transfer or Unlimited Bandwidth?
Is there any File Size limit?

Billing Questions
Do I need to pay be credit card?
Do you send me an invoice and a credit card receipt?
Do you bill in multiple currencies?
Is there a setup fee?
Are there any upgrade fees?
Is there a minimum contract period?
Do you offer temporary FTP hosting?
Do I get a partial refund when I cancel my service?
If I prepay for a year, can I get a partial refund if I terminate early?

FAQ » Why do you have a storage limit when you offer unlimited transfer?

Why do you have a storage limit when you offer unlimited transfer?

FTP Today is in the business of providing transfer, not necessarily storage, particulary if long term storage. We expect all of our customers to heavily utilize our service on a regular, if not daily basis and we absorb the heavy cost of bandwidth usage with our unlimited transfer pricing model.

Since our service is designed for rapid turnover of files, we use storage quotas and limits to measure our customers against one another so we can maximize the performance on all servers to the equal benefit of all customers.

Home Features Pricing FAQ Why FTP Today Company Customer Service Contact
Pre-Sales FAQ
Sitemap
Acceptable Use Policy Terms of Service Privacy Policy Copyright Notice


Copyright
© 2010 FTP Today. All rights reserved.