SaaS FTP Hosting Plans and Pricing

Is there a guarantee?

Yes. Use our service for 30 days, whether paying for one month or for a full year with 10% discount. If after working with tech support your issues cannot be resolved, you may request a full refund through our conditional 30-day money back guarantee*.

*A support ticket with a valid unresolved issue is required before any refund is processed.

An ongoing SLA of 99.9% is also part of our Service Agreement.

Do I need to pay by credit card?

FTP Today requires credit cards for all month-to-month accounts. Your credit card will be used for automatic renewal each month and you are obligated to keep a valid credit card on file with our secure online billing system at all times.

If you wish to prepay for a year, we also allow payment by PO/check, wire transfer or ACH.

Is there a minimum contract period?

Assuming you signed up for a Monthly service plan, you are only committing to one month at a time. However, all subscriptions will be automatically renewed until we receive notice of cancellation.

Do you send me an invoice and a credit card receipt?

Yes. You will receive a PDF invoice by email 15 days before your monthly renewal; 30 days before an annual renewal. You will also receive a payment confirmation email when a payment is captured.