Trouble Deciding on a Plan?
We are happy to help you right-size your choice of subscription plan based on your individual needs.
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Not available Monthly. Please choose Annually below. Total Prepaid Annually
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Not available Monthly. Please choose Annually below. Total Prepaid Annually
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Not available Monthly. Please choose Annually below. Total Prepaid Annually
GOVFTP is a cloud platform that FTP Today launched in November 2018. The GOVFTP cloud platform is built for government agencies, their contractors and sub-contractors to share sensitive data with the most stringent U.S. Government security and compliance requirements, including ITAR, CJIS and DoD IL2 workloads. See our Compliance page to compare our two cloud platforms.
Yes. Use our service for 30 days, whether paying for one month or for a full year with 10% discount. If after working with tech support your issues cannot be resolved, you may request a full refund through our conditional 30-day money back guarantee*.
*A support ticket with a valid unresolved issue is required before any refund is processed. Customers are not eligible for this guarantee if they started with a 30-day free trial.
An ongoing SLA of 99.9% is also part of our Subscription Services Agreement.
If you sign up for a MONTHLY service plan, you are only committing to one month at a time. However, all subscriptions will be automatically renewed until we receive notice of cancellation.
If you sign up for an ANNUAL service plan, you are committing to 12 months at a time and you are receiving a 10% prepayment discount. Auto-renewal is also presumed in this case, but you can cancel any time before your next renewal.
No. FTP Today never charges a setup fee.
FTP Today requires credit cards for all accounts paying MONTHLY. Your credit card will be used for automatic renewal each month and you are obligated to keep a valid credit card on file with our secure online billing system at all times.
If you wish to prepay ANNUALLY, we accept payment by credit card, PO/check, wire transfer or ACH.
Yes. You will receive a PDF invoice by email 15 days before your monthly renewal; 30 days before an annual renewal. You will also receive a payment confirmation email when a payment is captured.
No. We do not offer partial refunds if you cancel before the end our your billing cycle. If you do provide notice to cancel, we will offer you a choice of having your site remain active until the last day of your billing cycle or having your site deactivated immediately.